Last Updated: November 10, 2025

Cookie Policy

Learn how Shoperator uses cookies and similar technologies to enhance your experience and improve our services.

Manage Your Cookie Preferences

You can customize your cookie preferences at any time. Essential cookies cannot be disabled as they are necessary for the platform to function.

1Introduction

This Cookie Policy explains how Shoperator ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at shoperator.com and use our AI-powered creative automation platform (collectively, the "Service").

This policy should be read in conjunction with our Privacy Policy and Terms of Service. By continuing to use our Service, you consent to our use of cookies as described in this policy.

Quick Summary: We use cookies to make Shoperator work properly, understand how you use our platform, and improve your experience. You can control non-essential cookies through your browser settings or our cookie preferences center.

2What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide a better user experience.

Types of Storage Technologies

In addition to cookies, we may use similar technologies including:

Browser Cookies

Small text files stored by your web browser

Local Storage

Data stored in your browser for faster access

Session Storage

Temporary data that expires when you close your browser

Tracking Pixels

Invisible images that help track user behavior

3How We Use Cookies

We use cookies and similar technologies for several purposes:

Essential Platform Functionality

To enable core features like user authentication, session management, security, and platform stability. These cookies are necessary for Shoperator to work properly.

User Preferences & Settings

To remember your choices, such as language preferences, display settings, and custom configurations for your Shopify stores and brand books.

Performance & Analytics

To understand how users interact with our platform, identify bugs, measure performance, and improve the Service based on usage patterns.

Marketing & Advertising

To deliver relevant content, measure advertising effectiveness, and provide personalized experiences based on your interests and behavior.

4Types of Cookies We Use

We categorize cookies based on their duration and purpose:

By Duration

Session Cookies

Temporary cookies that expire when you close your browser. They help maintain your session as you navigate through the platform.

Duration: Until browser is closed

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. They remember your preferences across visits.

Duration: Days to years, depending on purpose

By Party

First-Party Cookies

Set directly by Shoperator on our domain. These help us operate the platform and provide our services to you.

Third-Party Cookies

Set by our partners and service providers (e.g., analytics, advertising, payment processors) to enable their services.

6Third-Party Cookies and Services

Shoperator uses services provided by trusted third-party partners who may set their own cookies on your device. We do not control these cookies, and you should review the privacy policies of these third parties.

Google Analytics

Third-Party

We use Google Analytics to analyze how users interact with our platform and improve our services.

View Google's Privacy Policy →

Shopify

Third-Party

Integration with Shopify stores may set cookies to maintain store connections and sync data.

View Shopify's Privacy Policy →

Payment Processors (Stripe)

Third-Party

Payment processing services may use cookies to prevent fraud and ensure secure transactions.

View Stripe's Privacy Policy →

Advertising Partners

Third-Party

We work with Google Ads, Facebook Ads, and other advertising platforms to deliver relevant marketing.

Customer Support (Intercom)

Third-Party

Our customer support chat widget may use cookies to provide better support experiences.

View Intercom's Privacy Policy →

7Your Cookie Choices and Rights

You have several options to control cookies and tracking technologies:

Cookie Preference Center

Use our cookie management tool to customize which types of cookies you accept. You can change your preferences at any time.

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • View and delete individual cookies

Opt-Out Tools

You can opt out of targeted advertising through industry tools:

Do Not Track (DNT)

We respect Do Not Track browser settings. When DNT is enabled, we will not set non-essential cookies or tracking technologies.

Important Note: Blocking or deleting cookies may impact your experience on Shoperator. Some features may not function properly, and you may need to log in more frequently. Essential cookies cannot be disabled as they are necessary for the platform to operate.

9Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our platform
  • Sending an email notification to registered users
  • Displaying a prominent banner when you next visit

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of Shoperator after we post changes constitutes your acceptance of the updated policy.

Stay Informed

Subscribe to our newsletter to receive notifications about policy updates and other important announcements.

10Contact Us About Cookies

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Data Protection Officer

dpo@shoperator.com

Live Chat

Available in-app during business hours

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have specific rights regarding cookies and personal data:

  • Right to Access: Request information about the cookies we use
  • Right to Object: Object to our use of cookies for certain purposes
  • Right to Withdraw Consent: Withdraw your cookie consent at any time
  • Right to Complain: Lodge a complaint with your local data protection authority

For more information about your privacy rights, please see our full Privacy Policy.